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Refund Policy

We want you to be completely satisfied with your purchase! If you are not happy with your order, you may return it within 14 days of the purchase date for a refund or exchange.

Return Conditions:

  • Items must be unused, unworn, and in their original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

  • Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

How to Request a Return:

  1. Contact our customer support at [your email or phone] to initiate the return.

  2. We will provide return instructions and a return authorization if applicable.

  3. Once we receive and inspect the item, we will process your refund to the original payment method within 5-7 business days.

Non-Returnable Items:

  • Clearance or final sale items

  • Personalized or custom-made products

  • Gift cards

If you have any questions, feel free to reach out to us at mrbmartailarts@gmail.com

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